Shipping policy

Last updated: 25-08-2026

Processing Time

Orders are processed within [1–3] business days of purchase. You'll receive a confirmation email with tracking information once your order ships.

Delivery Times

Because some items are shipped from international fulfilment partners, delivery timeframes vary by destination:

Region Estimated Delivery
United Kingdom [7–14 business days]
European Union [7–14 business days]
United States [7–14 business days]
Australia [7–14 business days]

Please note: delivery estimates are not guaranteed and may be affected by customs processing, carrier delays, or high-demand periods.

Shipping Costs

[State your shipping cost structure, e.g. flat rate, free over a threshold, or calculated at checkout.]

Customs, Duties, and Taxes

For international orders, you may be responsible for customs duties, import taxes, or fees charged by your country upon delivery. These are not included in the order total and are the customer's responsibility.

Order Tracking

Once shipped, you'll receive a tracking link. Please allow [24–48 hours] for tracking information to update.

Lost or Delayed Packages

If your order hasn't arrived within the estimated delivery window, contact Support@hamptonandhue.com and we'll investigate with the carrier.

Incorrect Address

Please double-check your shipping address at checkout — we're not able to redirect packages once shipped, and re-shipment costs for incorrect addresses may apply.