Shipping policy
Last updated: 25-08-2026
Processing Time
Orders are processed within [1–3] business days of purchase. You'll receive a confirmation email with tracking information once your order ships.
Delivery Times
Because some items are shipped from international fulfilment partners, delivery timeframes vary by destination:
| Region | Estimated Delivery |
|---|---|
| United Kingdom | [7–14 business days] |
| European Union | [7–14 business days] |
| United States | [7–14 business days] |
| Australia | [7–14 business days] |
Please note: delivery estimates are not guaranteed and may be affected by customs processing, carrier delays, or high-demand periods.
Shipping Costs
[State your shipping cost structure, e.g. flat rate, free over a threshold, or calculated at checkout.]
Customs, Duties, and Taxes
For international orders, you may be responsible for customs duties, import taxes, or fees charged by your country upon delivery. These are not included in the order total and are the customer's responsibility.
Order Tracking
Once shipped, you'll receive a tracking link. Please allow [24–48 hours] for tracking information to update.
Lost or Delayed Packages
If your order hasn't arrived within the estimated delivery window, contact Support@hamptonandhue.com and we'll investigate with the carrier.
Incorrect Address
Please double-check your shipping address at checkout — we're not able to redirect packages once shipped, and re-shipment costs for incorrect addresses may apply.